If you are in crisis or having an emergency and you need immediate assistance, please call 9-8-8 or 540-961-8400.
NRVCS Link
First Appointment Checklist
Use this checklist to help ensure that you have everything you need to meet with your provider or clinic virtually.
Important: Prior to using the NRVCS Link app, you must coordinate with your provider and/or Patient Access staff to initiate use of this platform.
Schedule Appointment
The first step is to schedule an appointment with your care provider or clinic. Please reach out to Patient Access to get scheduled for a session.
Download Zoom
To make your virtual experience seamless, download the Zoom app on your computer or mobile device. If you haven’t received an email guiding you through this process, click HERE to get started.
Hardware Check
Before meeting with your care provider or clinic, it’s a good idea to test your microphone and camera in the Zoom app. Here’s how:
- Log in to your NRVCS Link account.
- Navigate to “Test webcam and microphone.”
- Follow the on-screen prompts to test your hardware.
Go Live
The “Join Video Session” button will be illuminated 10 minutes prior to the appointment start time, at which point you may join your virtual appointment. Here’s what to do:
- Click on the “Join Video Session” button.
- You will be prompted to open Zoom. Simply click “Open Zoom.us”.
Congratulations!
You’ve successfully joined your video appointment! You’re all set to connect with your care provider or clinic.