IS HELPDESK TECHNICIAN

TYPE OF WORK: Responsible for providing telephone and walk-in support to Agency employees in the use of Agency technology.  Maintains computer inventory including peripheral devices.  Conducts research on hardware and software products to justify recommendations and to support purchasing efforts.  Seeks cutting-edge information on technology trouble-shooting and problem-solving.

QUALIFICATIONS:
A two-year degree in Computer Science or Management Information Science or at least 2 years of relevant experience.  Experience with personal computers and Microsoft Windows operating systems and Microsoft Windows Networking required.  Ability to troubleshoot, replace hardware, and correct software problems required. Certifications equivalent to CompTIA A+ and/or Microsoft Network Professional Preferred.  Experience with conducting formal software and hardware trainings preferred.

STARTING SALARY: Commensurate with experience.


DEADLINE: Open until filled

APPLY TO:
Please submit a completed NRVCS application and current resume via e-mail to the NRVCS Human Resources Department at careers@nrvcs.org.

EOE

 As a drug/alcohol free workplace, pre-employment screenings administered.

 
As a drug/alcohol-free workplace, pre-employment screenings are administered for all prospective employees of NRVCS
New River Valley Community Services is an Equal Opportunity Employer

New River Valley Community Services
700 University City Boulevard  Blacksburg, VA 24060-2706
Phone: 540-961-8300   Emergencies: 961-8400
E-mail:
info@nrvcs.org   WEB: www.nrvcs.org

© 2011 New River Valley Community Services